Following is the brief JD:

1. Greet and welcome visitors in a professional and courteous manner.
2. Handle the EPABX system – Answer and direct phone calls to the appropriate person or department.
3. Maintain a tidy and organized reception area.
4. Handle incoming and outgoing mail and deliveries.
5. Assist in scheduling appointments and managing conference room bookings.
6. Provide general administrative support as needed.
7. Keep track of office supplies and place orders when necessary.
8. Handle basic sales /service inquiries and redirect them appropriately.

Requirements:

1. Graduate with proven experience of 1-3 years as a receptionist or in a similar role.
2. Excellent verbal and written communication skills.
3. Proficient in Microsoft Office.
4. Strong organizational and multitasking abilities.
5. Friendly and professional demeanor.
6. Ability to handle stressful situations with calmness and courtesy.
7. Attention to detail, alertness at the reception

 

Department: Purchase / Supply Chain Location: Lower Parel (W)
Reporting To: Sr. Purchase Manager / Director

Job Summary:

The Purchase Officer will be responsible for the end-to-end procurement of raw materials, machinery components, and fabrication items to support the manufacturing process. The role involves effective purchase planning to meet production TAT, vendor development, cost optimization, and compliance with material standards and engineering specifications.

Key Responsibilities:

Procurement & Planning:

• Plan and procure raw materials/ jobwork/ subcontractor iteam (SS/MS, flanges, pipes, welding items, etc.) as per production requirements.
• Ensure timely availability of materials to meet manufacturing TAT (Turnaround Time).
• Prepare purchase orders (POs) and manage transactions in the ERP system.
• Track purchase orders, delivery schedules, and material receipts.

Vendor Management:

• Handle vendor inspections and material rejections in conjunction with the quality team.
• Identify, evaluate, and develop reliable vendors for materials; negotiate with vendors for pricing and engineering items.
• Collect and compare competitive quotations to ensure the best pricing and quality.
• Negotiate with suppliers to achieve cost-saving targets while maintaining quality standards.
• Maintain vendor records, performance data, and ensure vendor compliance with company policies.

Technical & Material Expertise:

• Sound knowledge of machinery components, welding machinery, and CNC machining processes.
• Basic understanding of ASME codes and piping material standards.
• Ability to read and interpret fabrication and engineering drawings.
• Familiarity with material testing certificates, inspection documentation, and quality standards.

ERP & Supplier Documentation:

• Create and maintain purchase orders, material codes, and vendor details in the ERP system.
• Coordinate with accounts for invoice processing and payment tracking.
• Maintain proper documentation for audit and traceability.

Required Skills & Competencies:

• Strong knowledge of engineering raw materials (SS/MS, flanges, fittings, pipes, welding consumables, etc.).
• Good understanding of procurement cycle and supply chain processes.
• Technical knowledge of CNC/VMC machining, fabrication, and process flow.
• Negotiation, communication, and vendor management skills.
• Proficiency in ERP systems and MS Office (Excel, Word).
• Detail-oriented with effective planning and multitasking ability.

Qualification & Experience:

Qualification: B.E. Mechanical Engineering
Experience: 4–5 years in engineering / fabrication / manufacturing industry procurement in sheet metal.

Location: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai – 13.

Job Overview: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely dispatches with the Stores team.

Key Responsibilities:

• Respond promptly to OEM/Dealer inquiries regarding water purification spares.
• Prepare and send accurate quotations in line with customer requirements.
• Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
• Ensure timely dispatch of spares by closely following up with the Stores.
• Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
• Work cross-functionally to address any delays or operational issues.
• Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.

Qualifications & Skills:

• Bachelor’s degree in any field.
• 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
• Proficiency in CRM / SAP, Knowledge of MS Office.
• MS Office (Excel, Word).
• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities

SUMMARY OF FUNCTIONS / OBJECTIVE:

Ensures that the product or service provided by the organization is ‘fit for use’, meets the quality standards and meets both external and internal requirements. Monitors & measures (against set indicators), the performance of the quality management system and produces data and report on performance.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Quality Planning & Assurance
   • Develop and maintain Quality Plans for raw materials, bought-out components, and finished products in collaboration with Production, Purchase, and Design teams.
   • Oversee the inspection and verification of incoming raw materials and components, including coordination with third-party laboratories when required.
   • Ensure lab testing of product samples as per defined quality protocols and issue test certificates and product-related documentation to customers.
2. Vendor Quality Management
   • Define supplier quality requirements in coordination with the Purchase team.
   • Conduct vendor audits, pre-dispatch inspections, and ongoing supplier performance reviews.
   • Manage quality agreements with key vendors and lead the resolution of quality-related issues with suppliers.
3. CAPA and Non-Conformance Handling
   • Lead root cause analysis for customer complaints and internal quality issues.
   • Ensure timely implementation of Corrective and Preventive Actions (CAPA) and monitor their effectiveness.
   • Maintain records of non-conformities and develop trends for proactive resolution.
4. ISO & Compliance Management
   • Lead the implementation and maintenance of ISO 9001:2015 and other relevant standards.
   • Ensure compliance with applicable quality and product certification schemes (e.g., BIS, DNV).
   • Conduct internal audits, facilitate external audits, and drive closure of audit findings.
5. Quality System & Documentation
   • Establish and maintain the organization’s Quality Manual and SOPs.
   • Implement robust document control procedures and ensure compliance across departments.
   • Maintain all records related to inspection, testing, and quality metrics.
6. Testing & Laboratory Management
   • Ensure availability, calibration, and upkeep of all test instruments and lab facilities.
   • Plan for augmentation of testing facilities based on business requirements.
   • Supervise technical personnel involved in quality testing and evaluations.
7. Performance Monitoring & Continuous Improvement
   • Track quality KPIs and prepare monthly performance dashboards for management review.
   • Analyze process data and drive continual improvement projects to enhance product and process quality.
   • Promote a culture of quality across the organization through training, awareness sessions, and cross-functional workshops.
8. Training & Team Management
   • Identify and fulfill quality-related training needs across departments.
   • Lead and mentor the QA team; assign responsibilities, set goals, and conduct regular reviews.
   • Build a proactive quality culture focused on preventive rather than reactive quality control.

The marginal responsibilities have not been included and this job description in no way implies that these are the only duties to be performed. The responsibilities and profile of job may undergo change as per requirements

ORGANISATIONAL RELATIONSHIPS:

• Reports to AVP – Operations & Managing Director
• Coordinates activities with Production, Quality, Purchase, Design, Service, Sales etc.

QUALIFICATIONS & EXPERIENCE REQUIRED:

• Bachelors’ degree in Mechanical engineering or related discipline
• Advanceed computer skills – MS office, Internet etc
• 8-10 yrs of experience in QA and document control, vendor inspections etc.
• Thorough knowledge of implementation, documentation of ISO9001: 2000 QMS
• Experience of maintenance of quality standards in a medium size organization
• Knowledge of Statistical Quality Control
• Good analytical, communication and interpersonal skills
• Excellent Man-management & problem-solving skills
• Pro-active, self-motivated, Result oriented, good team player
• Strong understanding of quality assurance processes and automated tools.

JOB LOCATION:

Mumbai HO: Peninsula Towers, Lower Parel W, Mumbai – 400013.

Once a week visits to Talegaon Factory and Bhiwandi Warehouse.